Version:3.1
·
Effective:1 December 2026
·
Next Review:June 2026
Basa8 (basa8-baji.com) takes your privacy seriously. This Privacy Policy explains what data Basa8 collects, how and why it is used, and the steps we take to keep your information secure.
By using the Basa8 website or mobile app, you are agreeing to this Privacy Policy. We encourage you to read it carefully — if anything is unclear, feel free to ask our Support team.
In simple terms: Basa8 holds your data in trust. No one can access your information without your consent or a legitimate service-related need.
This policy applies to all Basa8 services — including our website, mobile app, live chat, email communications, and any other digital channel through which you interact with us.
Basa8 collects two types of data — what you provide directly, and what is collected automatically as you use our site.
What you provide directly
- Name, date of birth, and gender — collected at the time of account registration.
- Email address and mobile number — for communication and security purposes.
- Residential address — for KYC verification.
- National ID or passport details — used to verify your identity.
- Payment details — bKash/Nagad number, transaction records.
Automatically Collected Data
- IP addresses and device information — used for security and fraud prevention.
- Browser type, operating system.
- Pages visited and time spent on site — used to improve your experience.
- Betting history and gaming patterns — used to personalise your experience.
- Location data is only collected if you have granted permission within the app.
| Data Type |
Purpose |
Mandatory? |
| Name & Date of Birth |
Age verification, account identification |
Yes |
| Email / Mobile |
Communication, OTP & Security |
Yes |
| NID / Passport |
KYC verification, fraud prevention |
On Withdrawal |
| Payment Information |
Processing deposits and withdrawals |
Yes |
| Device / IP |
Security & Fraud Detection |
Automatic |
Basa8 uses your information only for specific, defined purposes. Each of those purposes is clearly outlined below.
- Account management: Login, security, identity verification, and account settings.
- Payment Processing: Processing deposits and withdrawals securely.
- Customer Support: Understanding your issue and providing the right solution.
- Service Improvement: Analytics to improve games and features.
- Promotions: Personalized offers sent based on your preferences — you can opt out at any time.
- Fraud Prevention: Detecting and blocking suspicious activity.
- Legal obligations: Compliance with licensing and regulatory authority requirements.
Please note: To opt out of marketing emails or SMS, go to the Settings page and turn off the "Marketing Communications" option, or contact Support.
Basa8 never sells your data. However, limited information may be shared with trusted partners where necessary to deliver our services. The table below clearly outlines who receives what.
What Is Shared and With Whom
- Payment providers (bKash, Nagad): Information required to complete transactions.
- Game Providers: Anonymized data used to manage game sessions.
- KYC Verification Agencies: Documents required for identity verification.
- Analytics Services: Anonymous usage statistics only.
- Law Enforcement: Information may be disclosed when required by court order or legal obligation.
Important: All of Basa8's third-party partners comply with international data protection standards, and confidentiality agreements are in place with each of them.
Basa8 follows the highest industry standards to protect your data. Rather than relying on any single security measure, we employ multiple layers of protection.
256-bit SSL
All data transfers are encrypted — bank-level protection.
Secure Servers
Data is stored in secure data centers — monitored 24/7.
Two-Factor Authentication
OTP and fingerprint at login — an added layer of security.
Regular Audits
Regular audits conducted by independent security experts.
In the Event of a Data Breach: In the event of a security breach, Basa8 will notify affected users within 72 hours and take prompt remedial action.
The Basa8 website uses cookies — small text files stored in your browser. Cookies help improve your experience and ensure security.
session_token
Essential
Required to maintain your login session — the site will not function without it.
security_id
Essential
Protection against CSRF attacks and security verification.
user_prefs
Essential
To remember your language, theme, and other settings.
_analytics
Analytics
To understand which pages are popular — all data is anonymous.
_ad_track
Marketing
Used to measure ad effectiveness — you can opt out at any time.
Cookies can be managed through your browser settings. However, disabling essential cookies may affect the proper functioning of the site.
As a Basa8 user, you have a number of important rights regarding your personal data. Contact our support team at any time to exercise these rights.
Right to Access
You may request to know what personal information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
If you close your account, your data will be deleted unless retention is required by law.
Right to Restrict Processing
Right to request that your data no longer be used for a specific purpose.
Right to Data Portability
The right to receive a copy of your data in a portable format.
Right to Opt Out of Marketing
Right to opt out of marketing communications at any time.
Time Limit: Upon receiving a request to exercise your rights, Basa8 will respond within 30 days — sooner in urgent cases.
Basa8 strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect any information from minors.
- Age verification is mandatory at the time of registration.
- If a user is found to be underage, their account will be suspended immediately.
- In cases of doubt, additional age verification documents may be requested.
- Parents or guardians may report suspicious accounts to our support team.
Basa8 does not retain your data indefinitely. Each type of information has a defined retention period.
| Data Type |
Retention Period |
Purpose |
| Account Information |
5 years after account closure |
Legal Obligations |
| Transaction Records |
7 Years |
Anti-Money Laundering Laws |
| KYC Documents |
5 Years |
License Terms & Conditions |
| Log Files |
1 Year |
Security Investigation |
| Marketing Data |
Until Consent Is Withdrawn |
Your Preferences |
Upon expiry, data is securely destroyed and cannot be recovered.
As some Basa8 services are operated through international partners, your data may occasionally be transferred to servers in other countries.
- Data is transferred only to countries that maintain adequate protection standards.
- All international partners comply with international data protection standards (equivalent to GDPR).
- All data transfers are secured under Standard Contractual Clauses.
- Contact Support for more details — we'll be fully transparent with you.
Basa8 may update this Privacy Policy as needed. We will notify you of any changes.
- You will be notified via email or in-app notification before any major changes take effect.
- When the "Last Updated" date at the top of the page changes, the new terms take effect.
- Continued use of Basa8 after any changes takes effect constitutes acceptance of the updated policy.
Tip: Check this page once every 3 months — if the "Last Updated" date has changed, the policy has been revised.
For any privacy-related questions, requests, or concerns, reach out to Basa8 directly. We're always committed to responding with full transparency.
Privacy Email
privacy@basa8-baji.com
Live Support
24/7 Bangla Chat Support
Response Time
Typically within 48 hours
Our Commitment: We take every privacy concern seriously. No complaint goes unaddressed.