Basa8's Terms & Conditions — In plain language, just for you

By using the Basa8 (basa8-baji.com) website and mobile application, you voluntarily agree to these Terms & Conditions, which constitute a legally binding agreement between Basa8 and the user.

This page aims to explain things in plain, straightforward language — but if anything is unclear, please reach out to our support team. Don't accept any terms you don't fully understand.

• These terms are available in both English and Bangla. In case of any discrepancy, the English version shall prevail.
• These terms apply to all basa8 products and services.
• This service is strictly prohibited for anyone under the age of 18.

To register and use basa8's services, you must meet the following eligibility criteria. By signing up, you confirm that you satisfy all of these requirements.

Age & Identity Verification

• You must be at least 18 years of age at the time of registration.
• You must provide your correct name, date of birth, address, and contact details.
• Basa8 may request identity verification documents at any time — NID, passport, or birth certificate.
• Failure to provide the required documents may result in a temporary account restriction.

Single Account Policy

• Only one account per person, household, or device is permitted.
• If multiple accounts are found, all accounts will be closed and any funds held may be forfeited.
• Transferring or selling your account to another person is strictly prohibited.

You can deposit at Basa8 using bKash, Nagad, Rocket, and Upay. Deposits are generally credited to your account instantly. All terms related to deposits are outlined below.

• Minimum deposit: ৳500
• Maximum single deposit: ৳2,00,000
• Deposits must be made from an account registered in your own name.
• Payments from third-party accounts are not accepted.
• Deposits may take up to 30 minutes to process.
• For failed deposits, please contact your bank or mobile banking service provider.

Withdrawing funds from Basa8 is straightforward — though a few conditions apply. Your account must be fully verified before you can make a withdrawal.

Withdrawal Limits & Timeframes

• Minimum withdrawal: ৳1,000
• Daily maximum withdrawal: ৳5,00,000
• Standard withdrawals are processed within 24 hours.
• Withdrawals for VIP members are processed on a priority basis.
• Withdrawals may take a little longer over weekends.

Withdrawal Verification

• Identity verification is mandatory for your first withdrawal.
• Large withdrawals (৳50,000+) may require additional verification.
• Withdrawals may be temporarily placed on hold if suspicious activity is detected.
• We recommend withdrawing to the same payment method used for your deposit.

Basa8 bonuses and promotions offer great value to our users — however, each offer comes with its own specific terms. Please read the conditions carefully before claiming any bonus.

Wagering Requirement

Most bonuses come with a wagering requirement — meaning the bonus amount must be wagered a set number of times before withdrawal. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to place ৳10,000 in bets.

• Welcome bonus wagering requirements are typically 15x to 30x.
• Using a bonus code more than once is strictly prohibited.
• Wagering must be completed within 30 days of receiving the bonus.
• Two accounts from the same household or device are not eligible for bonuses.
• Withdrawals cannot be made while a bonus balance remains in your account.

There are a few core rules to follow when betting on Basa8. These rules apply equally to all members — new and existing alike.

General Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled — except via the cash-out feature.
• If a match or event is cancelled, your bet will be refunded.
• If a game is interrupted due to a technical issue, the round may be declared void.
• Basa8 reserves the right to void bets if suspicious betting patterns are detected.

Live Betting

• Live betting odds change in real time. The odds at the moment your bet is confirmed are the ones that apply.
• Basa8 is not liable for odds changes caused by network issues.
• basa8 reserves the right to void any bets won on erroneous odds.

Maximum Win Limit

Maximum winnings vary by game and tournament. In general, the maximum payout from a single bet is ৳50,00,000 (fifty lakh BDT). Separate rules apply to progressive jackpots.

The following activities are prohibited when using basa8's services. Violations may result in account termination and legal action.

• Creating multiple accounts to claim bonuses.
• Using bots, scripts, or automated software to place bets.
• Attempting to hack an account or gain unauthorised access to the system.
• Money laundering or transactions involving illegal funds.
• Using another user's account.
• Betting using match-fixing arrangements or insider information.
• Harassing or intimidating Basa8 staff.
• Attempting to exploit game errors or software bugs for financial gain.

Basa8 reserves the right to temporarily suspend or permanently close any account at any time. However, such action is generally not taken without valid reason or a breach of our rules.

Reasons for Account Suspension

• Engaging in prohibited activities.
• Failure to submit KYC documents.
• Suspicious transactions or irregular betting patterns.
• At the user's own request (self-exclusion).

Right to Appeal

If your account is suspended, contact our support team to find out why. If the suspension is for a valid reason and no rules have been violated, you may appeal by submitting the required documents. Basa8 will respond to all appeals within 7 business days.

Basa8 believes entertainment should never become a burden. Responsible betting is our top priority. The platform offers a range of tools to help you stay in control of your betting activity.

• Deposit Limit — set a daily, weekly, or monthly spending limit.
• Betting Break — pause your betting activity for a set period of time.
• Self-Exclusion — lock your account for anywhere between 6 months and 5 years.
• Reality check — reminders of how long you've been playing.

Basa8 takes your personal information extremely seriously. Our full privacy policy is available on a separate page, but the key points are outlined here.

• Your data is protected with 256-bit SSL encryption.
• Your data is never sold to third parties.
• Necessary information may be shared with game providers and payment processors.
• We may be required to share information with authorities to comply with legal obligations.

For more details, visit our Privacy Policy Read.

If you have a dispute with Basa8, please contact our support team first. The majority of issues can be resolved quickly and amicably.

Dispute Resolution Process

• Step 1: Submit a complaint to the support team — most issues are resolved within 48 hours.
• Step 2: If unresolved, escalate to a Senior Manager — within 7 business days.
• Step 3: If the matter remains unresolved, a complaint may be submitted to the relevant licensing authority.

Basa8 reserves the right to modify, amend, or update these Terms & Conditions at any time. We will always endeavour to notify users in advance of any changes.

• For major changes, you will be notified at least 7 days in advance via your registered email address.
• Minor changes (such as spelling corrections) may be made without prior notice.
• Continued use of the site after any changes constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account — provided your withdrawals are clear.

If you have any questions or concerns: support@basa8-baji.com